After U.S. veterans return home from stints in battle overseas, many suffer from physical injuries, mental illness and other debilitating symptoms that need to be treated. Sometimes, they simply need a helping hand to get restarted in life; the Department of Veterans Affairs is supposed to be there for them to provide veterans benefits. However, a recent report from the inspector general found that at least one VA office has been changing the dates on claims to make it appear as though the department was moving through its growing backlog at a quicker rate.
In Little Rock, Arkansas, staff said they have been following orders from VA administration to change the dates of on the files in backlog. The inspector general said an average of 20 months passed between when the VA received the documents and acted on it in at least 43 of the cases.
One case, which was made to look as though it was 14 days old, was actually two decades old, meaning the veteran in question may have fallen even more ill or even died while waiting for benefits.
“Right now it’s incumbent upon VA leaders to ensure the claims of veterans affected by this scheme are correctly processed while moving swiftly to hold the responsible employees accountable,” according to House Veterans’ Affairs Committee Chairman Jeff Miller, R-Fla. “Although I believe Secretary McDonald is trying hard to correct VA’s course, the fact that incidents like this are still occurring highlights the scope of the challenges he is facing.”
If this is happening in one state, under instruction of the VA administration, it is not hard to draw conclusions that it may be happening to veterans in Illinois, Wisconsin, Indiana and other areas near and dear to our law firm’s heart.
It is still too early to know if these reforms will make the VA medical system credible and effective. However, there can be no doubt that the mission of the VA medical system is critical to the care and welfare of U.S. veterans.